Privacy Policy

Privacy Policy

Introduction

Welcome to https://landlord-gas-safety-check.vibereports.co.uk (hereafter referred to as “Landlord Gas Safety Check,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we handle data collected through our website, applications, services, and products, in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA), Connecticut’s Consumer Transparency and Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our digital presence, encompassing:

  1. Our official website at https://landlord-gas-safety-check.vibereports.co.uk.
  2. Any applications, software, or services offered by Landlord Gas Safety Check.
  3. Interactions between users and our platforms, whether through browsing, subscriptions, or direct communication.
  4. Data collected both directly from you and indirectly through third-party sources.

However, please note that this policy does not extend to external links or integrations with other platforms, which have their own privacy policies governing user data.

Processing Activities

This policy outlines the ways in which we process personal data, including but not limited to:

  • Account Management: When you create and use your account on our platform.
  • Service Delivery: As you interact with our applications and services, we collect data necessary for their functioning.
  • Communication: Any time you contact us via email, phone, or SMS, we record and process that communication.
  • Website Visits: We track user behavior on our sites to improve functionality and tailor content.

Personal Data Collection

We gather a variety of personal information to enhance your experience and deliver our services effectively:

  • Account Information: Details required to set up and manage your account, such as name, email, address, and unique identifiers.
  • Payment Data: Transaction details, payment method information, and billing addresses for processing payments.
  • Financial Records: Financial data related to subscriptions, including renewal dates and billing history.
  • Purchase History: Records of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile device.
  • Location Data: Information about your geographical location when using our applications or visiting our websites.
  • Feedback and Reviews: Content you provide in the form of comments, reviews, or survey responses.
  • Social Media Details: If you choose to connect our services with your social media accounts, we may access certain personal information from those platforms.
  • Product Interaction: Data about how you interact with products on our platform, including viewing history and preferences.

We collect this data through various means: user input forms, direct interactions with our team, automated tracking technologies (like cookies), and third-party data providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functions of our platform, like login sessions and navigation.
  • Preference Cookies: Remember your preferences and settings to personalize your experience.
  • Analytics Cookies: Track aggregated user behavior to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purpose for which the data was collected:

  • Data is retained as long as necessary for business operations, tax or legal obligations, or to resolve disputes.
  • Once the retention period expires, or when data is no longer needed for these purposes, it is securely deleted or anonymized.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately, and we will take the necessary steps to rectify the issue.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you may have various rights regarding your personal data:

  • Access: The right to request access to and receive information about your personal data.
  • Rectification: Ability to correct inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Request for the deletion of your personal data under certain circumstances.
  • Restriction: Limitation on how we use your personal data.
  • Data Portability: The right to transfer your data between services.
  • Objection: Ability to object to processing activities based on legitimate interests or consent.
  • Non-Discrimination: Protection against unfair treatment due to exercising your privacy rights.

To exercise these rights, please reach out to our Privacy Team using the contact details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data security, or to exercise your rights:

We value your trust in us, and this Privacy Policy demonstrates our commitment to protecting your personal information.